Questions?Ask a real person.
Help choosing a device, an order you placed, a repair or a trade-in quote. Start a quick chat below and a person from our team replies the same day. Prefer to talk? The numbers are below.
Start here
A conversation,not a ticket.
Tell us what you need and your answers go straight to a specialist on the shop floor, not a queue.
- 01A specialist reads your message the same day.
- 02You get a reply from a person, by email.
- 03Orders, repairs and trade-ins get a reference so nothing gets lost.
Call or text us
Talk to a specialist on the shop floor. The same people help with new orders, repairs and trade-ins.
Monday to Friday, 9 a.m. to 7 p.m. Central time. Shorter hours at the weekend.
Visit the store
88 Market StreetChicago, IL 60606- Monday to Friday
- 9 a.m. to 7 p.m.
- Saturday
- 10 a.m. to 6 p.m.
- Sunday
- 11 a.m. to 4 p.m.
Orders for collection are usually ready within two hours.
Get directions(opens in a new tab)Track an order
LiveSign in with the email you ordered with to see every order and where it is.
Track my orderNext delivery
Rather browse first?The shop is open.
Order by 4 p.m. for next-day delivery, or collect it from the store, usually ready within two hours. Questions first? A person replies the same day.